Question: Will USPS Refund Me For Lost Package?

What do I do if USPS lost my package?

Submit a Missing Mail search request at MissingMail.USPS.com.

File a claim.

Visit your local Post Office™ location for assistance in filling out a Missing Mail request.

Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request..

Who is responsible for lost USPS package?

Liability of Lost Packages The seller is responsible for the package until it reaches the buyer. This means that as a seller, even though the package is out of your hands – you are responsible for it until the tracking states “Delivered” or “Notice Left”.

Can the post office find a lost package?

The first step in finding a lost package is to go to your local Post Office. Let them know that you have a package missing, and ask them to start a Mail Recovery Center Search Request. … The USPS will be making a painstaking search of their Mail Recovery warehouses to find your package.

How long does a USPS lost package claim take?

5-10 daysUSPS usually sends claim decisions within 5-10 days. You can also check Claim History in your USPS.com account for updates. Claim processing times depend on whether an item is damaged or lost. Claims for damaged items are usually processed more quickly than lost mail claims.

Why is my USPS package still in transit?

Recently, there has been a new event appearing on packages, “In Transit”. … This means that the item is possibly still in the plane, train or automobile (this reference may be lost on some), that it was put on for transport. It also can mean several other things. It can mean its been offloaded, but not processed yet.

What happens when a package is lost?

The best case is if there is a separate, readable return address. In this case, that package can be returned to the sender or the sender can be contacted to provide more information. If the package has no readable label, it goes into the pile of lost packages. If a claim is made, the package has to be located.

How many USPS packages are lost?

Maybe as many as 1 or 2 packages in 1000 get lost by USPS in my experience. So far, in all my years of selling — I have yet to have any package lost by USPS.

Will USPS reimburse for lost package?

What does a USPS Claim cover? If your delivery were insured, USPS’s claim process would cover the costs of shipping and the package value, up to the amount specified. If you did not have insurance, but a Missing Mail Search determined your delivery is lost or damaged, a claim will cover the cost of shipping.