Quick Answer: Why Does FedEx Say No Estimated Delivery Date?

What does no scheduled delivery date mean FedEx?

There could be an issue in transit, whether if it’s Express, there could be a flight or vehicle delay.

For Ground, there may have been a hold up in transit with the trucks.

As for “No scheduled delivery date” your package might be mis sorted or lost at the time of that message..

Why is FedEx taking so long to deliver?

Because FedEx doesn’t store packages, and the longest time in transit for a Ground package is 7 business days, and that’s not between places that you can drive between in 8 hours. Once FedEx has possession of the package, they will tell you when it will be delivered based on the service level paid for.

What happens if my FedEx package is late?

Whenever your company ship with FedEx express or ground, you have a guaranteed delivery date and time. If the package is delivered even one minute late, you are entitled to a full refund. To emphasize, FedEx will NOT notify you of the late package. FedEx will not voluntarily give money back.

What do I do if my package says delivered but I never got it?

Check your door/mailbox for note from your local post office. If you receive a note, it should provide you with the instructions you need to receive your package. Contact your local post office and your local customs office. Ask who delivered the package, and ask for the details of that day’s delivery.

Can you sue FedEx for not delivering my package?

No one else, other than the shipper, has a contractual relationship with FedEx, so they cannot sue under the terms of the contract. … If you paid the shipper to deliver it to you, and they hired FedEx to do so, the relationship between them and FedEx is not of your concern.

Can I go pickup my package at FedEx?

FedEx Ground same-day pickup service is available in select areas (provided you request it before the cut-off time in your area) for FedEx Ground and FedEx Home Delivery® packages, excluding FedEx Ground return solutions. Select Schedule a Pickup or call 1.800. 463.3339 and say “schedule a pickup.”

What time will FedEx deliver my package?

Home delivery service optionsDelivery time1–5 business days within the contiguous U.S., 3−7 business days to and from Alaska and Hawaii. Check transit times.Service daysMonday−Sunday. Delivery is between 9 a.m. and 8 p.m. FedEx Ground picks up packages Monday−Friday.Delivery areaAvailable throughout all 50 states.6 more rows

Why did my FedEx delivery date change to pending?

It is to be kept in mind that the FedEx system is automated. So when the shipment misses the estimated time, it is automatically changed to ‘pending. ‘ FedEx is under no legal obligation to meet their promised date. If you have made a particular contract with them specifying the required date, all you can do is wait.

Is FedEx accurate on estimated delivery date?

FedEx estimated delivery times have generally been accurate and reliable for me. FedEx estimated delivery times have generally been accurate and reliable for me.

What do I do if my package has a delivery exception?

Here are three things you can do.Contact the carrier immediately. You should contact your courier as soon as possible to find out where your package is. … Contact the customer. If the delivery address is wrong, you may need to contact the customer to get the right address. … Resend the package or issue refunds.

Can I make my FedEx package come faster?

Your package is scheduled to arrive within hours of when it’s ready for pickup, depending on the distance between the shipment’s origin and destination. 24 hours a day; 7 days a week; 365 days a year. … You may ship using FedEx SameDay services without an account by calling 1.800. 399.5999 and paying via credit card.

What do you do if FedEx doesn’t deliver?

First, contact FedEx as soon as possible so they can do a trace on the package and see if the driver remembers anything. You can reach them at 1–800–463–3339. Have your tracking number ready, and say “representative” through the first couple of prompts and that will get you right to a person.

Can I pick up a package from FedEx before delivery?

When a shipment has to be there quickly, you can count on FedEx Express to deliver. In fact, with our Hold at FedEx Location options, express packages and palletized freight are often available for pickup even before the scheduled delivery time at a nearby FedEx Office or FedEx World Service Center®.

Why is my package stuck in transit FedEx?

If the tracking status of your shipment is “In Transit”, it means that your package is on its way to its final destination. … A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FedEx can reroute a shipment if it is authorized by the sender.

What does it mean if my FedEx package is pending?

A Pending Shipment is a shipment record saved to be processed later. This allows you to enter your shipment information ahead of time and print the labels when your packages are ready to be shipped. Pending Shipments expire 10 days after creating the shipment, or the future date you selected when creating the shipment.